At 3Ms Music Ltd we value your privacy. It is important that you read & understand the privacy policy as it will explain how 3Ms Music collect & use your personal information and why we do this. This policy relates to the use of our website. All personal information is kept on a secure server.
Data Protection.
For the purposes of data protection this policy refers to the 1998 Data Protection Act until 25th May 2018 and thereafter the EU General Data Protections Regulations (GDPR) or any subsequent and successor legislation.
3ms Music Ltd is the data controller of the personal information we hold about you.
What personal data we collect.
When you purchase from us at www.3msmusic.com we ask for, and collect, personal information such as your name, billing and delivery address, telephone number, email address, items ordered and payment details.
• If you set up an online account with us, we will also store your password.
• If you sign up to receive our email newsletter, we will request and store your email address.
Comments.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. This site uses Akismet to reduce spam. Learn how your comment data is processed.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
How do we use your personal information
We use this information to make your shopping experience as easy and enjoyable as possible.
- To process your order including delivery, payment and returns.
• Online account holders require an email address and password to access their account.
• To send you special offers and promotions that may be of interest if you have consented for us to do so or we believe may be of interest to you. You may opt-out of receiving these messages at any time.
• Any information we collect about customers’ browsing and buying habits is used for statistical analysis and to continuously improve the 3Ms Music website and the products and services offered to our customers.
• To assist in the detection and prevention of fraud.
• Our Courier Service has selected access to your details for delivery purposes only.
Why do we contact you?
If you have signed up for our newsletters, we contact you to update you about exciting new product launches, sales and offers which are exclusive to our Contact List. You can opt out of marketing emails at any time – see below for more details.
•When you make a purchase online, we will contact you by email to notify you of updates to your order.
•We will contact you by email if there is a problem with your order or if we need to get in touch regarding a refund.
How long we retain your data.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data.
Right of access – You have the right to obtain confirmation that your data is being processed and request access to your personal data. You can make a request by email to office@3msmusic.com or in writing to:
3Ms Music Ltd
219A Hatfield Rd,
St Albans,
Herts. AL1 4TB
In the first instance we will provide a copy of the information free of charge. However, we may charge a reasonable administration fee when a request is manifestly unfounded or excessive or to comply with requests for further copies of the same information although this does not mean that we will charge for all subsequent access requests.
We will without delay and within 1 month of your request (subject to extensions in some cases):
confirm what personal data we hold about you;
•provide a copy of the data in commonly used electronic format if the request is made electronically.
•provide any supporting explanatory materials.
We can extend the time to respond by a further two months where requests are complex or numerous. If this is the case, we will inform you of this within one month of the receipt of the request and explain why the extension is necessary.
Data portability – in addition to your access right you can require us to provide a copy of your information that we hold in a commonly used machine-readable format.
Rights of Rectification and Erasure (the right to be forgotten) You may ask us to correct or remove information you think is inaccurate or no longer necessary.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Marketing communications
You can sign up to receive marketing communications through our online sign up form, when you create an account or during the checkout process. Simply tick the opt-in box at any of these stages.
Marketing communications may be sent by email. If you have an online account you can choose your preferences.
How to unsubscribe from marketing communications?
All 3Ms Music customers have the choice to refine or opt out of receiving marketing communications from us.
If you do not wish to continue to receive marketing from us, click on the ‘Unsubscribe’ link in any email communications.